Refund & Cancellation Policy

Last Updated: May 2026

At Orange Rose Consulting LLP, we strive to provide excellent service for all our conference delegates, exhibitors, and clients. Our refund and cancellation policy depends on the specific nature of the service or event registration.

Delegate Registrations

Cancellation requests for conference delegate registrations must be made in writing via email to the specific event's secretariat email address or our general support email. The standard policy for delegate registrations is as follows (unless stated otherwise for a specific event):

• Cancellations received up to 60 days before the event: 75% refund.
• Cancellations received 30-59 days before the event: 50% refund.
• Cancellations received less than 30 days before the event: No refund.

Exhibition and Sponsorships

Sponsorship and exhibition stall bookings are generally non-refundable once confirmed, due to the limited availability and advance marketing commitments. Specific cancellation terms will be detailed in the individual sponsorship/exhibition agreements.

Event Postponement or Cancellation

In the unlikely event that a conference or exhibition is cancelled or postponed by the organizers due to unforeseen circumstances or force majeure, registered delegates and exhibitors will be offered the option to transfer their registration/booking to the new dates or request a refund as per the specific guidelines issued for that event.

Refund Processing

Approved refunds will be processed within 15-20 working days. The refund will be credited back to the original source of payment (credit card, debit card, bank account) used during the initial transaction.

Contact Us

If you have any questions regarding cancellations or refunds, please contact us at info@orangerose.in.